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April 9, 2026 · 5 min read

Setting Up a Client Workspace That Impresses on Day One

First impressions in client work happen twice: when you pitch, and when you deliver. Most writers nail the pitch and fumble the delivery — a Google Doc with track changes and a PDF attachment doesn't scream "premium agency."

Here's how to set up a ScribePace client workspace that makes the right impression from day one.

Step 1: Create the Workspace (2 min)

In ScribePace, go to Client Workspaces and click "New Workspace." Name it after your client — not their brand, their actual company name. This is what appears in your dashboard and on shared links.

Add their contact email. This is used for review notifications — when you send a script for review, they get an email with the link automatically.

Step 2: Set Up the Brand Vault (10 min)

The Brand Vault is the most important part of the workspace. It's a set of brand guidelines that ScribePace's AI reads before generating or rewriting any script for this client.

A good Brand Vault covers:

Voice & Tone

  • How does the brand speak? (casual, authoritative, playful, urgent)
  • What words do they use? What words do they avoid?
  • Any phrases that are signature to the brand?

Audience

  • Who is the ideal viewer? Be specific — "women 25–34 interested in skincare" beats "women."
  • What pain points does this audience have?
  • What objections do they typically raise?

Content Rules

  • What claims can and can't be made?
  • Are there competitor names to avoid?
  • Any legal or compliance restrictions?

CTA Preferences

  • What action do they want viewers to take? (link in bio, comment, DM)
  • Is there a specific offer or discount code to mention?

Paste this into the Brand Vault text field. From now on, every AI generation for this client will follow these rules automatically — no need to re-explain the brand in every prompt.

Step 3: Create the First Script (5 min)

Create a new script inside the workspace. Give it a clear name: "30s TikTok — [Product] — [Hook Type] — [Date]." This naming convention makes it easy to find scripts later and shows clients you're organized.

Use the AI generation panel with the brief from your kickoff call. Because the Brand Vault is set, the AI already knows the brand voice — you just need to provide the specific brief for this script.

Step 4: Send the Review Link (1 min)

Once you have a draft you're happy with, click Share for Review. This generates a unique link your client can open in any browser — no account required.

When you send it, include a short note:

"Here's your first script for review. You can tap any line to leave a comment directly on the script — no need to email me notes separately. Once you're happy with it, hit Approve and I'll send over the teleprompter link."

This sets the expectation that feedback happens in the tool, not over email. Most clients adapt immediately because it's easier for them too.

Step 5: Deliver the Teleprompter Link

After approval, generate the teleprompter link and send it with a one-line instruction:

"Open this on your phone, tap Voice Sync, and the script will scroll as you speak."

That's it. No setup. No app download. Clients who use this for the first time almost always comment on it — it's the detail that makes you look like you've built a proper production system.

What This Setup Communicates to Clients

When a client gets a review link instead of a PDF, and a teleprompter link instead of a printed script, they're not thinking "this is a nice tool." They're thinking "this person has a real process."

That perception is worth more than any portfolio piece. It's what justifies higher rates, longer retainers, and referrals to other clients.

The workspace setup takes about 20 minutes the first time. After that, every new script for that client takes a fraction of the time because the Brand Vault handles the context automatically.


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